updated COVID-19 Shipping:
In light of the current COVID-19 situation developing across the globe, we would like to assure all customers that here at shopm00dy we are working vigilantly to ensure all items are packaged in safe and sterile environments, & that the upmost care is taken to keep both staff and customers safe.
We have put together a few key points to help answer any questions you may have surrounding the current situation;
HOW LONG WILL MY PACKAGE TAKE TO ARRIVE?
Due to the lack of people able to work around the world, delivery times may increase slightly depending on your local country's virus update. Please check with your local delivery courier for more information.
If you have had a parcel being held up, please be assured that our tracking will keep an eye on movements and although it may take a little longer, your parcel will still arrive!
We expect an increase of around 1 week (country dependant) arrival time.
WILL MY TRACKING STILL WORK?
There are reduced flights operating worldwide so tracking may also take longer to update. Please allow 3-5 days extra for delivery.
WILL YOU KEEP ME UPDATED?
We will continue to monitor changes and make appropriate decisions accordingly. You will still get tracking.
If you have any questions in the meantime please contact our customer service team for more information. Stay safe, and take care of each other!
domestic shipping: your order will be shipped via usps and will arrive in 3-6 business days via standard shipping under regular shipping conditions. we are not responsible for losses by usps once the shipment is handed over. if you do not receive a confirmation email with a tracking number within 5 business days of placing your order, please feel free to contact us! please note special timing for preorders listed by item.
international shipping: please note buyers are responsible for understanding and paying any customs, import, sales, or other taxes required their country - we do not pay for or issue credits for any international taxes. shipping transit time listed at checkout is an estimate, and can sometimes be delayed due to weather or custom hold ups.